Turnkey EV Charging Services: How SWTCH Supports You Every Step of the Way
Installing EV charging at your property involves a fair amount of work. The good news? The team at SWTCH is here to help.
From the earliest planning stages through installation and beyond, our team is ready to assist so that your installation benefits from expert input while your team gets to focus on its existing priorities.
Here’s a stage-by-stage look at all the ways SWTCH makes planning, installing, managing, and supporting your EV charging installation effortless.
Stage 1: We help you build a plan for lasting EV charging success
Before any other work starts, it’s important to define what your EV charging installation needs to include, as well as how you are going to finance your installation.
At this stage, our team will:
- Assess your current and likely future demand for EV charging
- Evaluate the current state of your electrical infrastructure
- Determine the best number and kind of charging stations to install
- Identify the best rebate, incentive, and other funding and finance programs to reduce the cost of your EV charging installation
- Connect you with a trusted partner to perform the installation work
The result: You and your team will have a rock-solid foundation for your charging infrastructure project and a clear path to installation.
Stage 2: We ensure the installation process is as fast and smooth as possible
Once your plan is in place, it’s time to get the ball rolling on installation. Given the complexity of an EV charging installation, it’s very important that your chosen installation partner has experience with installing chargers specifically. This will help your project avoid surprises and delays.
At this stage, our team will help:
- Finalize an installation timeline with your contractor
- Conduct post-installation testing to ensure all components are working properly
- Bring your chargers online, and welcome you to the SWTCH network!
The result: You and your team will benefit from a smooth installation process that brings your charging stations online with minimal disruption to you, your property, and its tenants.
Stage 3: We offer any training and support you, your team, and your drivers need
In choosing SWTCH for your EV charging needs, you’re choosing a partner who is in it with you for the long haul. After your chargers are installed, our team will be there to assist with troubleshooting and with optimization. We want to be sure you get the most value possible from your charging stations.
At this stage, our team will:
- Provide you and your team with training and educational resources to ensure you’re able to manage your charging stations with ease
- Assist drivers with any issues they encounter when using your chargers
- Assist your team with any troubleshooting or management questions they may have
- Offer suggestions for optimizing the pricing and access policies of your charging stations to ensure they remain on track for hitting your financial goals
The result: Your team can get as hands-on with your charging stations as you like, while SWTCH handles the day-to-day concerns related to charger functioning and usage so you don’t have to.
Stage 4: We monitor your charging stations and intervene immediately if they encounter issues
Beyond basic troubleshooting and optimization, our team prides itself on its proactive approach to intervention when charger functioning is disrupted.
At this stage, our team will:
- Use AI-assisted 24/7/365 monitoring to ensure your chargers are online and functioning correctly
- Intervene remotely in hopes of correcting charger disruptions before you, your team, or even the drivers can be impacted
- Alert you without delay when a charger issue requires onsite intervention
- Provide comprehensive assistance for hardware malfunctioning and service needs (See SWTCH Care+ O&M).
The result: You’ll be able to trust that your charging stations work the way they should, all the time, and that any issues that arise will be addressed and reported to you without delay. Your team can trust that we’re keeping a close eye on your chargers so that you don’t have to.
Being able to offer EV charging that is reliable and convenient is an increasingly important differentiator in real estate today. By partnering with SWTCH, you’ll ensure that you and your team have thorough, proactive assistance at every stage of your EV charging journey, ensuring you can offer quality EV charging without adding a lot of work for your teams to have to handle.
Want to learn more about how SWTCH will support your EV charging journey?
