Our first-class charging experience ensures drivers get the charge they need, when they want it, how they want it.
SWTCH offers EV drivers the flexibility to choose how they charge their car. Either through our mobile app, web-based charge app, or complementary tap-and-go RFID charge card, we are dedicated to providing a seamless experience for drivers to ensure they get the charge they need.
Find available chargers, save favorites, and automate billing for a seamless charging experience.
Available on both iPhone and Android, the SWTCH mobile app provides EV drivers one convenient place to quickly start and stop charging sessions, with a payment center that stores a history of all your transactions and receipts for easy access.
SWTCH’s pay as you go browser app is perfect for customers, guests, and visitors who are looking to charge without the need to create an account or download anything. Visit charge.swtchenergy.com to get started.
For maximum convenience, request a complimentary RFID charge card through the SWTCH app – providing tap-and-go charging at most SWTCH EV charging stations.
We’ve integrated with the leading Smart Building apps to make the experience for property managers and their electric vehicle drivers as seamless as possible. To learn more about our SWTCH ConnectTM API and the integrations we’ve completed to date, click here, or get in touch with a SWTCH representative.
Yes! It’s not necessary to download the mobile app – you can start charging via your browser at charge.swtchenergy.com, or with your SWTCH RFID card. However, the benefit of using a SWTCH account in the app is that you can save your favourite chargers, keep track of your billing, and save your login and payment information.
Nope! Guest checkout is available through the SWTCH mobile app or at charge.swtchenergy.com. Simply type the charger ID into the search bar on the homepage and follow the on-screen instructions.
If you’re having a hard time getting strong cell reception, you can request a complimentary SWTCH Charge Card (see below) – allowing you to tap any available SWTCH charger to start charging. You may also initiate the charging session as soon as you re-establish your cell connection (ie. you don’t have to be standing next to the charger to initiate the session).
SWTCH operates on a wallet system where a minimum $10 is added if your wallet balance falls below zero. The rate to charge varies by location as determined by the owner – you can find out the price of a specific charger by searching by charger ID on the mobile or web app.
Check to make sure the charging cable is securely connected to your vehicle, and make sure your charging schedule is disabled.
Call us! We’re available 24/7 at 1-844-798-2438. We’re also available at support@swtchenergy.com.
