Pay as you go
SWTCH’s pay as you go browser app is perfect for customers, guests, and visitors who are looking to charge without the need to create an account or download anything. Visit charge.swtchenergy.com to get started.
Get charging in your own way:
SWTCH offers EV drivers the flexibility to choose how they charge their car. Either through our mobile app, web-based charge app, or complementary tap-and-go RFID charge card, we are dedicated to providing a seamless experience for drivers to ensure they get the charge they need.
The SWTCH mobile app
Find available chargers, save favorites, and automate billing for a seamless charging experience.
Available on both iPhone and Android, the SWTCH mobile app provides EV drivers one convenient place to quickly start and stop charging sessions, with a payment center that stores a history of all your transactions and receipts for easy access.
RFID charge card
For maximum convenience, request a complimentary RFID charge card through the SWTCH app – providing tap-and-go charging at most SWTCH EV charging stations.
Integrated into the Smart Buildings of tomorrow
We’ve integrated with the leading Smart Building apps to make the experience for property managers and their electric vehicle drivers as seamless as possible. To learn more about our SWTCH ConnectTM API and the integrations we’ve completed to date, click here, or get in touch with a SWTCH representative.
WE'VE GOT ANSWERS TO YOUR QUESTIONS
How do I charge without a cellular connection?
If you’re having a hard time getting strong cell reception, you can request a complimentary SWTCH Charge Card (see below) – allowing you to tap any available SWTCH charger to start charging. You may also initiate the charging session as soon as you re-establish your cell connection (ie. you don’t have to be standing next to the charger to initiate the session).
How do I request a SWTCH Charge Card?
- Using SWTCH Mobile app: Open the SWTCH mobile app, make sure you are logged in, then press ‘Request Charge Card’ in the drop-down menu at the top right.
- Using SWTCH Web app: Go to charge.swtchenergy.com, make sure you are logged in, then press the menu at the top right > Settings > Request charge card.
How do payments work and how much does it cost to charge?
SWTCH operates on a wallet system where a minimum $10 is added if your wallet balance falls below zero. The rate to charge varies by location as determined by the owner – you can find out the price of a specific charger by searching by charger ID on the mobile or web app.
Why won’t my car start charging?
Check to make sure the charging cable is securely connected to your vehicle, and make sure your charging schedule is disabled.
How do I reach SWTCH customer support?
Call us! We’re available 24/7 at 1-844-798-2438. We’re also available at support@swtchenergy.com.
